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T&C

These terms and conditions form part of and are included on our confirmation booking form page:

  • All care is taken by our staff to minimise the risk of injury. However, it is the responsibility of the hirer to ensure that children are properly supervised and all guests and visitors kept from kitchen, cooking, food and potentially hazardous areas.
  • All care is taken to supply allergen-free products on request, however, we cannot fully guarantee that our product is completely allergen-free nor take responsibility for injury incurred as a result of someone consuming a product that they are allergic to.
  • All equipment hired is the responsibility of the hirer and all breakages and losses are charged at cost.
  • Adequate facilities must be provided to ensure the delivery of the chosen menu to our high standards including – working oven, stove top, cleared benches, power & hot & cold running water (we are able to provide a makeshift kitchen if required including kitchen marquee, tables, oven and other required equipment).
  • Public risk insurance is the responsibility of the hirer.
  • An additional fee may be charged for venues with difficult access.
  • Parking is to be provided for catering vans and any cost incurred to be reimbursed.
  • A 30% non-refundable deposit of the invoice value is payable on booking your function.
  • Total payment due is the price per head times the total number of guests on your menu or any increase in numbers given over the phone or that attend the function – whichever is greater.
  • An additional surcharge of 10% for Sundays and 15% for Public Holidays apply to the total invoice value.
  • Credit card cost of acceptance of 1.5% applies to credit card transactions.
  • Final payment by credit card is automatically processed five business days prior to the function date. Direct deposit, cheque or cash payments payable seven days prior to function date unless alternative written arrangements have been agreed to.
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Exceptional Food | Excellent service

Since 1997, delivering generous quantities of Exceptional Food with Excellent Service leaving clients & guests raving & delighted!

Address

Sydney wide mobile catering
PO Box 275 Gymea NSW 2227

All Enquiries

P 1300 43 53 67
E info@helenscatering.com.au


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